End program - WMS Idle message on windows shutdown

Trouble:

One of our readers Jasjit reported a problem "When I shutdown my computer a message appears that WMS Idle does not closed properly"

This is a very common problem faced by many computer users. When they shutdown the computer, following error appears:

"End program - WMS idle"

What is WMS Idle ?

WMS is media related service by Microsoft. It runs to support certain applications or services when the computer is in idle state.

Why WMS Idle message appears?

This message appears because when windows is trying to shutdown and end all the running processes, the WMS idle process keeps working. Thus an end-program message appears. The two most common reasons for this are:

1. Scout service run by Nero 7
2. Microsoft Office Communicator 2005

Lets see how we can fix up this error.

Fix:

The fix is simple, disable the Nero 7 scout service if it is enabled.

For this, go to Start > All Programs > Nero > Tools > Nero Scout.

On this screen ,Uncheck Enable the Nero scout.

See the image below:

This will fix the issue for most of the users, for the rest of you who are not using Nero are most probably getting this error because of Microsoft Office Communicator 2005. For that you need to either manually exit the communicator 2005 from the system tray before you shutdown windows, or also you can use this hot-fix provided by Microsoft for WMI Idle error message.

We Hope it helps!